Thanks for your response.
Sorry I didn't mention I stumbled on that link before and after my post. The problem (which I should have stated) is that I can't find any such thing as 'Users Shared Folder', however I can see a share named 'users' but I'm unsure if that's the share referred to in kb294667. Sorry I'm pretty naive with Windows and I inherited the SBS server 2003 but got to resolve the problem somehow.
So my questions are:
1. How can I be sure the 'users' share is the correct share? When I checked a clients machine I didn't see anything mounted as 'users'.Is there a way to verify it's the 'Users Shared Folder' please
2. Assuming it is, does that mean it's case-sensitive i.e. share name MUST be 'Users' and not 'users'?
3. Would a change from 'users' to 'Users' cause any problems like corruption, etc, basically the best practise
thanks for any contributions guys
ps. can't even see any such thing as 'Users Shared Folder'
"...you are never too old to learn" anon