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HELP !!! 15 years 9 months ago #22104

  • fatrix
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My pc restarted unauthorized & then displayed an error message
Error Signature
BCCode : 1000000a BCP1 : 00000166 BCP2 : 00000002 BCP3 : 00000000
BCP4 : 804E59C3 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

Then the error report was send to the microsoft & in the online help it

"Product no longer supported: contact manufacturer

Thank you for submitting an error report.

Problem description

The error was likely caused by:

Intel Storage Driver (IdeChnDr.sys)


Intel Storage Driver (IdeChnDr.sys) was created by Intel® Corporation. This
product is no longer supported by the manufacturer. For more information see
the Intel® Corporation website at Intel® Corporation"

Can U give me a suggestion to overcome this problem,I want to exactly know
whether the problem is with the hardware(HDD.Motherboard,or the processor) or
the drivers installed
Thank U

Re: HELP !!! 15 years 9 months ago #22106

I'm assuming that you saw one of those boxes that has the "send/don't send" boxes. I'm also assuming that you have an Intel-based computer hardware device.

If this is the first time you've seen this specific error and you are unable to replicate it, then I would just ignore the error, might have been a glitch. If you can replicate it the same way every time, then try uninstalling the driver and getting a more up to date driver for the device, or try to see if Windows has one for you.

Let us know the resolution
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