Switching Expertise Scope...!!

Hi everybody,

I am employed with the Cisco Tac (Cisco process in Convergys) in India. I am working particularly in the switching Line Of Business (LOB). We deal with issues relating to Layer 2,3 & a little bit of Layer 4 switching.

I wanted to know what kind of oppurtunities would i have in the future.

And what certifications do i need to do in addition to the CCNA that i have right now to have a bright future.

Regards & thanks.

lot of oportunities, try ccnp courses you learn a lot there.

Anyone who has had working experience in Cisco Tac earlier in India ?

Any specific course or certification that you want to point out at?