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Cisco CCME 8.6 on 3845 Router not working

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9 years 11 months ago #38522 by krisarmstrong
First let me state I am not much of a voice expert by no means. I have managed to get the soft phones to register both X-Lite and Zoiper with no problem. However I am unable to get any Cisco Hard phones to register. I have the following phones.

Cisco 7941 SIP
2 Cisco 7942 SCCP I would like to eventually convert these to SIP
2 Cisco 7960 SCCP

Is my understanding correct in that ephone-dn is for SCCP while voice register is SIP??

The SCCP phones boot up but do not look as though they contact the call manager as they have a 2000 extension and as you can see from my config everything is 4xxx. The SIP phone 7941 Boots up requests the term41.default.loads. And I believe its getting it. I did a packet capture as well. Which is attached.

Any help would be greatly appreciated. This is for a lab enviroment
Code:
Config cme8.6> cme8.6>enable cme8.6#sh run Building configuration... Current configuration : 9933 bytes ! ! Last configuration change at 10:58:43 MDT Thu May 1 2014 ! NVRAM config last updated at 10:58:45 MDT Thu May 1 2014 ! NVRAM config last updated at 10:58:45 MDT Thu May 1 2014 version 15.1 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname cme8.6 ! boot-start-marker boot system flash c3845-adventerprisek9-mz.151-4.M5.bin boot-end-marker ! ! ! aaa new-model ! ! ! ! ! ! ! aaa session-id common ! clock timezone MST -7 0 clock summer-time MDT recurring ! dot11 syslog ip source-route ! ip cef ! ! ! ip dhcp pool VoIP_Test_Pool network 10.250.0.0 255.255.254.0 option 150 ip 10.250.0.57 default-router 10.250.0.57 ! ! no ip domain lookup ip domain name fnetlab.private no ipv6 cef ! multilink bundle-name authenticated ! ! ! ! ! voice-card 0 ! ! ! voice service voip allow-connections h323 to sip allow-connections sip to h323 allow-connections sip to sip supplementary-service h450.12 sip registrar server ! voice class codec 1 codec preference 1 g729r8 codec preference 2 g711ulaw ! ! voice register global mode cme source-address 10.250.0.57 port 5060 max-dn 720 max-pool 262 load 7942 SIP42.9-2-1S load 7941 SIP41.9-2-1S authenticate register authenticate realm foo tftp-path flash: file text create profile sync 0008452245893998 video ! voice register dn 1 number 4001 name 4001 no-reg label Kris A ! voice register dn 2 number 4002 name 4002 no-reg label Kris A 2 ! voice register dn 10 number 4010 name 40010 no-reg label Gordon Dell Laptop ! voice register dn 20 number 4020 name 4020 no-reg label Gordon VMWare 1 ! voice register dn 30 number 4030 name 4030 no-reg label Gordon VMWare 2 ! voice register dn 40 number 4040 name 4040 no-reg label Gordon HW Probe 1 ! voice register dn 50 number 4050 name 4050 no-reg label Kevin Dell T3500 ! voice register dn 60 number 4060 name 4060 no-reg label Kevin Dell E6410 ! voice register dn 70 number 4070 name 4070 no-reg label Kevin Dell M6300 ! voice register dn 205 number 4205 name 4205 no-reg label Gordon B C7942 SIP ! voice register dn 210 number 4210 name 4210 label Kevin L 7942 SIP ! voice register dn 215 number 4215 name 4215 label Kris A 7941 SIP ! voice register pool 1 id mac 685B.359A.CDB0 number 1 dn 1 voice-class codec 1 username 4001 password 4001 ! voice register pool 2 id mac 000C.29DF.9F70 number 1 dn 2 voice-class codec 1 username 4002 password 4002 ! voice register pool 10 id mac F01F.AF25.2908 number 1 dn 10 voice-class codec 1 username 4010 password 4010 ! voice register pool 20 id mac 0050.56C0.0001 number 1 dn 20 voice-class codec 1 username 4020 password 4020 ! voice register pool 30 id mac 0050.56C0.0008 number 1 dn 30 voice-class codec 1 username 4030 password 4030 ! voice register pool 40 id mac 00C0.1701.0206 number 1 dn 40 voice-class codec 1 username 4040 password 4040 ! voice register pool 50 id mac B8AC.6F95.51A3 number 1 dn 50 voice-class codec 1 username 4050 password 4050 ! voice register pool 60 id mac 5C26.0A1F.B7BB number 1 dn 60 voice-class codec 1 username 4060 password 4060 ! voice register pool 70 id mac 001C.232F.9236 number 1 dn 70 voice-class codec 1 username 4070 password 4070 ! voice register pool 205 id mac 0025.8416.BEE9 type 7942 number 1 dn 205 voice-class codec 1 username 4205 password 4205 ! voice register pool 210 id mac 0023.5E18.9B3F type 7942 number 1 dn 210 voice-class codec 1 username 4210 password 4210 ! voice register pool 215 id mac 001E.138C.A191 type 7941 number 1 dn 215 voice-class codec 1 username 4215 password 4215 ! ! ! ! crypto pki token default removal timeout 0 ! crypto pki trustpoint TP-self-signed-1612486836 enrollment selfsigned subject-name cn=IOS-Self-Signed-Certificate-1612486836 revocation-check none rsakeypair TP-self-signed-1612486836 ! ! crypto pki certificate chain TP-self-signed-1612486836 certificate self-signed 01 3082024E 308201B7 A0030201 02020101 300D0609 2A864886 F70D0101 04050030 31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274 69666963 6174652D 31363132 34383638 3336301E 170D3134 30343235 31393036 33355A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649 4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D31 36313234 38363833 3630819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281 8100C28D 74A783B5 DEE733FB 456811F9 7A019F0E E0EE8580 EB840C7D 15410DF8 24841943 EF7A1844 B28D6B71 C68833D3 C577325E 6BC1F1BC 1B503575 BEA82E5A 21F52DEE CC3EE31C A57F1B91 DAEAAC5B A7AA8229 3FBD5816 8DB47686 CE431AE3 0B4EB211 93AD93C0 D7685AB7 E24141E0 0FBF5DC0 35C8F314 70DF0700 E79C9713 51110203 010001A3 76307430 0F060355 1D130101 FF040530 030101FF 30210603 551D1104 1A301882 16636D65 382E362E 666E6574 6C61622E 70726976 61746530 1F060355 1D230418 30168014 B3333567 4C464AA8 1694AF90 AFD0F49F 7945D97B 301D0603 551D0E04 160414B3 3335674C 464AA816 94AF90AF D0F49F79 45D97B30 0D06092A 864886F7 0D010104 05000381 81006EC6 C9B6D557 461926AF F038149A 52AE4084 26FB5281 B6A6111D CE5C6101 E0A06D7B 943D8CAD FAB2BEE4 F5E96AE8 5FC5FDC1 72F9AB6C 9211544F F7018B2B A16B2BB5 9247FB69 A78DC31B BCAF01C4 06A5AE2B AA078BAB 86C1DF31 1F85FE8D B2036B85 CCE966DF 3C9B622D 077ED840 A80CBE85 C48682C2 B6E646F2 1AF14388 1A9A quit ! ! license udi pid CISCO3845-MB sn FOC15210MMY username Admin privilege 15 password 0 fnet150 username Cisco privilege 15 password 0 Cisco ! redundancy ! ! ip ssh version 2 ! ! ! ! ! ! ! ! interface GigabitEthernet0/0 ip address 10.250.0.57 255.255.254.0 duplex auto speed auto media-type rj45 ! interface GigabitEthernet0/1 ip address dhcp shutdown duplex auto speed auto media-type rj45 ! ip forward-protocol nd ip http server ip http authentication local ip http secure-server ip http path flash:/cme-gui-8.6.0 ! ! ! ! ! ! ! ! tftp-server flash:/Phones/P0030801SR02.sbn alias P0030801SR02.sbn tftp-server flash:/Phones/P0030801SR02.txt alias P0030801SR02.txt tftp-server flash:/Phones/P0030801SR02.bin alias P0030801SR02.bin tftp-server flash:/Phones/P0030801SR02.loads alias P0030801SR02.loads tftp-server flash:/Phones/P0030801SR02.sb2 alias P0030801SR02.sb2 tftp-server flash:/Phones/P003-8-12-00.sbn alias P003-8-12-00.sbn tftp-server flash:/Phones/OS79XX.TXT alias OS79XX.TXT tftp-server flash:/Phones/P0S3-8-12-00.loads alias P0S3-8-12-00.loads tftp-server flash:/Phones/P0S3-8-12-00.sb2 alias P0S3-8-12-00.sb2 tftp-server flash:/Phones/P003-8-12-00.bin alias P003-8-12-00.bin tftp-server flash:/Phones/cnu41.9-2-1TH1-13.sbn alias cnu41.9-2-1TH1-13.sbn tftp-server flash:/Phones/cvm41sip.9-2-1TH1-13.sbn alias cvm41sip.9-2-1TH1-13.sbn tftp-server flash:/Phones/dsp41.9-2-1TH1-13.sbn alias dsp41.9-2-1TH1-13.sbn tftp-server flash:/Phones/jar41sip.9-2-1TH1-13.sbn alias jar41sip.9-2-1TH1-13.sbn tftp-server flash:/Phones/SIP41.9-2-1S.loads alias SIP41.9-2-1S.loads tftp-server flash:/Phones/term41.default.loads alias term41.default.loads tftp-server flash:/Phones/term61.default.loads alias term61.default.loads tftp-server flash:/Phones/apps41.9-2-1TH1-13.sbn alias apps41.9-2-1TH1-13.sbn tftp-server flash:/Phones/cvm41sccp.9-2-1TH1-13.sbn alias cvm41sccp.9-2-1TH1-13.sbn tftp-server flash:/Phones/jar41sccp.9-2-1TH1-13.sbn alias jar41sccp.9-2-1TH1-13.sbn tftp-server flash:/Phones/SCCP41.9-2-1S.loads alias SCCP41.9-2-1S.loads tftp-server flash:/Phones/cnu42.9-2-1TH1-13.sbn alias cnu42.9-2-1TH1-13.sbn tftp-server flash:/Phones/cvm42sccp.9-2-1TH1-13.sbn alias cvm42sccp.9-2-1TH1-13.sbn tftp-server flash:/Phones/dsp42.9-2-1TH1-13.sbn alias dsp42.9-2-1TH1-13.sbn tftp-server flash:/Phones/jar42sccp.9-2-1TH1-13.sbn alias jar42sccp.9-2-1TH1-13.sbn tftp-server flash:/Phones/SCCP42.9-2-1S.loads alias SCCP42.9-2-1S.loads tftp-server flash:/Phones/term42.default.loads alias term42.default.loads tftp-server flash:/Phones/term62.default.loads alias term62.default.loads tftp-server flash:/Phones/apps42.9-2-1TH1-13.sbn alias apps42.9-2-1TH1-13.sbn tftp-server flash:/Phones/jar42sip.9-2-1TH1-13.sbn alias jar42sip.9-2-1TH1-13.sbn tftp-server flash:/Phones/SIP42.9-2-1S.loads alias SIP42.9-2-1S.loads tftp-server flash:/Phones/cvm42sip.9-2-1TH1-13.sbn alias cvm42sip.9-2-1TH1-13.sbn ! ! ! control-plane ! ! ! ! mgcp profile default ! ! ! sip-ua ! ! ! telephony-service max-ephones 262 max-dn 720 ip source-address 10.250.0.249 port 5080 system message Cisco VoIP CCMEV8.6 load 7941 SIP41.9-2-1S load 7942 SCCP42.9-2-1S time-format 24 max-conferences 12 gain -6 dn-webedit time-webedit transfer-system full-consult create cnf-files version-stamp 7960 May 01 2014 10:58:20 ! ! ephone-dn 1 number 4150 label 4150 name 4150 allow watch hold-alert 30 originator ! ! ephone-dn 150 number 4150 label 4150 name 4150 allow watch hold-alert 30 originator ! ! ephone-dn 155 number 4155 label 4155 name 4155 allow watch ! ! ephone-dn 160 number 4160 label 4160 name 4160 allow watch ! ! ephone-dn 165 number 4165 label 4165 name 4165 allow watch ! ! ephone-dn 170 number 4170 label 4170 name 4170 allow watch ! ! ephone-dn 175 number 4175 label 4175 name 4175 allow watch ! ! ephone-dn 180 number 4180 label 4180 name 4180 allow watch ! ! ephone-dn 185 number 4185 label 4185 name 4185 allow watch ! ! ephone-dn 190 number 4190 label 4190 name 4190 allow watch ! ! ephone-dn 195 number 4195 label 4195 name 4195 allow watch ! ! ephone 1 device-security-mode none mac-address 001E.138C.A191 ! ! ! ephone 150 device-security-mode none mac-address 0025.8416.BEE9 type 7942 ! ! ! ephone 155 device-security-mode none mac-address 0023.5E18.9B3F type 7942 ! ! ! ! line con 0 line aux 0 line vty 0 4 privilege level 15 logging synchronous transport input ssh ! scheduler allocate 20000 1000 ntp master ntp server 128.138.140.44 end cme8.6#
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9 years 11 months ago #38523 by krisarmstrong
So it looks like I am missing some files? I did run a create profile. Are these files created at that time or?

debug tftp
debug ccsip messages

May 1 18:08:56.347: TFTP: Looking for CTLSEP00258416BEE9.tlv
May 1 18:08:56.419: TFTP: Looking for ITLSEP00258416BEE9.tlv
May 1 18:08:56.487: TFTP: Looking for ITLFile.tlv
May 1 18:08:56.727: TFTP: Looking for SEP00258416BEE9.cnf.xml.sgn
May 1 18:08:56.851: TFTP: Looking for XMLDefault.cnf.xml.sgn
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9 years 11 months ago #38524 by Chris
krisarmstrong,

You are correct - ephone-dn is used by SCCP while the voice-register section is the the SIP phones.

While I believe I see a problem, I'd like you to verify the following:

1) Ensure CME provides DHCP services for your IP Phones and that ' option 150 ip 10.250.0.57' is correct.
2) Ensure the TFTP server file statements are correct and that the files actually exist in your CME's flash.
3) Make sure that the 'Telephony Services' section has the correctly configured "ip source-address". I noticed that you have " 10.250.0.249 port 5080" however your DHCP service has 10.250.0.57. I'd also suggest you leave the port to the standard 2000, at least for your testing phase.

If any of the above do not work, then proceed with the reset of your SCCP phones. We've got this covered in great depth here: www.firewall.cx/cisco-technical-knowledg...ipphone-upgrade.html

Let us know of your results!

Good luck!
Chris.

Chris Partsenidis.
Founder & Editor-in-Chief
www.Firewall.cx
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