VOIP clarity

Hi All,

Recently i set up 2 VOIP connection at my office using a Linksys instrument. Now the users complain in loss of clarity and delay while making calls. Inshort 4/20 calls face tis prob... I suspect the internal network to be the prob.As this VOIP Ips are NATed(which can cause delay) plus this 2 lines fall under the firewall which yet delays the IP packet flow. I do understand tat the quality of VOIP services depends greatly on the speed and quality of broad band. I was thinking wether a seperate DSL line be provided to the VOIP lines with public IPs(hence without NATin) , placin it outisde the firewall.. Do u think this can improve the voice clarity???

Any suggestions on best practices while using and installation of VOIP will be appreciated

Thnx
NetIvy

nnbnbHi NetIvy,

It could be because of the NAT. please go this
www.voip-info.org/wiki/view/NAT+and+VOIP here you may find some solution for this...

Cheers,

Thnx Dove,

Tat was a very good link on VOIP under NAT. Served my purpose. Now gotta convince my management on it
Thnx again
NetIvy

great..