TOPIC: Error Code 31 in Device Manager

Error Code 31 in Device Manager 13 years 11 months ago #6003

Stephanie
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I have an IBM Netvista (Windows 2000 current on SP's and updates) that will not recognize a USB floppy drive (TEAC Corp.). I have checked MS HCL and it is approved and on the list, but I get an error in the Device Manager stating "error code 31 on the floppy drive" and Microsofts knowledge base tells me this means another dependant driver has failed to load, but it gives no indication as to which one. Any idea where I should look first? Any help would be greatly appreciated!

Re: Error Code 31 in Device Manager 13 years 11 months ago #6006

FallenZer0 Offline Senior Member Posts: 259 Thank you received: 0	--Check the below link. support.microsoft.com/default.aspx?scid=KB;en-us;245386 Look for CM_PROB_FAILED_ADD. It gives you the Cause and Troubleshooting. If it doesn't solve your problem, let us know. Make sure you backup your registry. -There Is A Foolish Corner In The Brain Of The Wisest Man- Aristotle

It worked! 13 years 11 months ago #6021

Stephanie Topic Author Offline Frequent Member Posts: 55 Thank you received: 0	Thank you for the link, that fixed the problem! I removed a reg entry regarding the UpperFilters for the floppy and it's working fine. You saved me a lot of time!