Our company is currently on the Blacklist for SpamCannibal. We did have a spamming issue where our queue in Exchange was full of spam. That has been fixed. I've checked a few thins on the Exchange server to ensure we aren't sending out spam.
Checked to make sure our Exchange isn't a relay. The queue is currently clean with only a couple spam messages. The server is also fully patched and the IMF is updated.
I've contacted SpamCannibal by submitting a petition that we are a legitimate company and not a spammer. What I have noticed is during business hours we are listed on the Blacklist, but after hours we are not.
What else can I check? Staying on the Blacklist for SpamCannibal is preventing about 40% of emails to bounce back.
Has anybody gotten on the Blacklist, in particular SpamCannibal. From what I understand they are one of the hardest to get off.
Re: IP listed on blacklist
8 years 5 months ago #33545
In theory you can only get on their list by spamming their servers unfortunately there are a lot of unintentional ways that that can happen. Once your on the list you pretty much have 2 options short of changing your addressing information which are beg and plead.
I'm curious how if what they are doing could be considered a malicious and damaging to your private property in a court of law. Essentially the goal of their program is to "Crash or Slow" a server. (in their words I might add)
DDOS attacks are only illegal because is an attempt to make a computer resource unavailable to its intended users and I do not see how this is any different. If begging and pleading doesn't work you can always send them a Nuisance Notice of detinue legal threat (which basically means your notifying them that if they don't remove the IP you will be attempting to reclaim damages for lost property/revenue because of their Tortious interference on the detained good which was your bandwidth). Generally this type of threat is called a cease and desist letter and they generally work quite nicely.
The fact that your a " legitimate company" means nothing to them I'm guessing. To them it's not about your legitimacy it's about if your sending unsolicited mail to them. What they care more about is that your not sending mail to them they didn't ask for. If you can show them that they received the mail in error or that someone in their network signed up for your news letter thats most-likely the most important thing.
Re: IP listed on blacklist
8 years 5 months ago #33552
Unfortunately, I would have to agree with you Nevins. I could tell them I'm part of the Obama administration and it still wouldn't mean squat. The fact of the matter is, our server was caught sending spam. *sigh*
Still tracking and investigating the all mighty, intimidating Exchange server...