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TOPIC: Tracking Cisco Devices via Serial Number

Tracking Cisco Devices via Serial Number 7 years 9 months ago #28574

  • skepticals
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Recently, I have been purchasing a great deal of devices off of ebay and was wonder how Cisco tracks serial numbers, if at all.

For instance, I just purchased an access point. For all I know this access point was sold to me illegally. What if I went to open a TAC case on it? Would Cisco have the information on hand to track this device/serial number?
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Re: Tracking Cisco Devices via Serial Number 7 years 9 months ago #28575

  • Elohim
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You will need a smartnet contract number.

Recently, I have been purchasing a great deal of devices off of ebay and was wonder how Cisco tracks serial numbers, if at all.

For instance, I just purchased an access point. For all I know this access point was sold to me illegally. What if I went to open a TAC case on it? Would Cisco have the information on hand to track this device/serial number?
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Re: Tracking Cisco Devices via Serial Number 7 years 8 months ago #28587

  • skepticals
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Can't they use the serial number to see if it is on a smartnet contract?
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Re: Tracking Cisco Devices via Serial Number 7 years 8 months ago #28588

  • ZiPPy
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I'd be curious to know too. My entire Cisco lab was purchased off eBay minus a router I purchased from a certified Cisco vender.


ZiPPy
ZiPPy
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Re: Tracking Cisco Devices via Serial Number 7 years 8 months ago #28594

  • toddwoo
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I am thinking about buying some more equipment off ebay... A PIX specifically and don't want to buy any... dirty... equipment.

Anyone?
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Re: Tracking Cisco Devices via Serial Number 7 years 8 months ago #28602

  • valkyrnash
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Definitely check out ciscokits.com.
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