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TOPIC: VPN Timeout.....ASA5505

VPN Timeout.....ASA5505 9 years 3 months ago #29682

  • timparker
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I have a new problem now, I have one of my users that is trying to get and stay connected to our new Cisco equipment. She "disconnects" after anywhere from 3-5 minutes. The location she is in, is the local County courthouse and I am working with their IT guy and both of us are currently scratching our heads......

I can connect with my laptop and work just fine, I have used her laptop and connected just fine. I have used my VPN log in and also used hers.

She is connecting and not doing anything with today's tests and the connection would drop. I can't seem to find any inactivity timeouts that would cause this kind of behavior.

What am I missing?!?!

TIA.

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Re: VPN Timeout.....ASA5505 9 years 2 months ago #29713

  • Smurf
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I have seen it with WatchGuard if the Windows Firewall is enabled. The IKE keep alive messages can sometimes get blocked.

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Wayne Murphy
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Re: VPN Timeout.....ASA5505 9 years 2 months ago #29718

  • timparker
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Hmmm I thought I had that turned off, but I will double check that. Thanks for the idea.....I am out of my own....

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