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TOPIC: VOIP clarity

VOIP clarity 11 years 7 months ago #19304

  • NetIvy
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Hi All,

Recently i set up 2 VOIP connection at my office using a Linksys instrument. Now the users complain in loss of clarity and delay while making calls. Inshort 4/20 calls face tis prob... I suspect the internal network to be the prob.As this VOIP Ips are NATed(which can cause delay) plus this 2 lines fall under the firewall which yet delays the IP packet flow. I do understand tat the quality of VOIP services depends greatly on the speed and quality of broad band. I was thinking wether a seperate DSL line be provided to the VOIP lines with public IPs(hence without NATin) , placin it outisde the firewall.. Do u think this can improve the voice clarity???

Any suggestions on best practices while using and installation of VOIP will be appreciated

Thnx
NetIvy 8)

Re: VOIP clarity 11 years 7 months ago #19305

  • Dove
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Hi NetIvy,

It could be because of the NAT. please go this
http://www.voip-info.org/wiki/view/NAT+and+VOIP here you may find some solution for this...

Cheers,

Re: VOIP clarity 11 years 7 months ago #19306

  • NetIvy
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Thnx Dove,

Tat was a very good link on VOIP under NAT. Served my purpose. Now gotta convince my management on it
Thnx again
NetIvy 8)

Re: VOIP clarity 11 years 7 months ago #19308

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great.. :D
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