How to Use Multi-Segment Analysis to Troubleshoot Network Delay, Packet Loss and Retransmissions with Colasoft nChronos
Troubleshooting network problems can be a very intensive and challenging process. Intermittent network problems are even more difficult to troubleshoot as the problem occurs at random times with a random duration, making it very hard to capture the necessary information, perform troubleshooting, identify and resolve the network problem.
While Network Analyzers help reveal problems in a network data flow, they are limited to examining usually only one network link at a time, thus seriously limiting the ability to examine multiple network segments continuously.
nChronos is equipped with a neat feature called multi-segment analysis, providing an easy way for IT network engineers and administrators to compare the performance between different links. IT network engineers can improve network performance by enhancing the capacity of the link according to the comparison.
Let’s take a look how we can use Colasoft nChronos’s multi-segment analysis feature to help us detect and deal effectively with our network problems.
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Multi-segment analysis provides concurrent analysis for conversations across different links, from which we can extract valuable information on packet loss, network delay, data retransmission and more.
To being, we open nChronos Console and select a portion of the trend chart in the Link Analysis window, then from the Summary window below, we right-click one conversation under the IP Conversation or TCP Conversation tab. From the pop-up menu, select Multi-Segment Analysis to open the Multi-Segment Analysis window: